See the results of the break out session held at the Operations Best Practices Meeting Each group documented the best ideas for supporting the Customer Experience and the attributes customer value most in a security […]
The Service Profit Chain Institute Customer Experience Journey Mapping Presentation originally made to the CEO and Sales Leaders in April 2017
2017 Operations Best Practices List of One Good Idea submitted
2017 Operations Best Practices Presentation and Meeting Materials
2017 Operations Best Practices Meeting Agenda
Digital Marketing Strategy presentation made by Pete Brand at the 2017 Marketing Best Practices Meeting.
2017 Marketing Best Practice Agenda – “What’s Working”
Cyber Security Presenation presented at the IT Best Practices Meeting in Short Hills, NJ on 9/26/2017.
Cyber Liability and Emerging Risks in Technology Services presented at the CFO Best Practices Meeting in Short Hills, NJ on 9/26/2017.
See an overview of the ADS+ Rewards Customer Loyalty Program presented at the CFO Best Practices Meeting in Short Hills, NJ on 9/26/2017.