Keynote address by Tim Whall Topic Hightlights: Playbook Attrition/Retention Cost to Acquire (Creation Multiple) Expanding Margins Key Performance Indicators Teamwork Success of Your Business The Captain
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Theresa Payton presents the perspectives from a former White House CIO. Be sure to check out the notes embedded within the presentation for more details.
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Flip Charts from Customer Experience Journey Mapping Group Exercise presented by Joe Wheeler
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